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FAQs

 

We offer free shipping and handling for all products in our store.

 

Usually, we use Front Door Package Delivery (e.g., FedEx, UPS or USPS) to your delivery address. For some larger furniture items, we may also use Truck Delivery.

 

Currently, we only ship to the 48 contiguous states within the United States, include PO boxes, APO, FPO, DPO addresses, Alaska, Hawaii, and Puerto Rico.

 

In general, your order will be delivered by a third-party provider (e.g. FedEx, UPS, or USPS) to your doorstep to the address you have given. Depending on the workload of the shipping company, shipping takes 5-15 working days. * Please be noted that all information regarding the shipping duration is estimated. We cannot guarantee that your order will arrive on a specific day.

 

How do I track my order?

After you placed an order, you will receive email updates about your order. The “Order Confirmation” email confirms that we have received your order. The order number and product information will be included. The “Shipment Confirmation” email confirms that your order has shipped, and tracking information will be included. The arrival time of your items depends on the designated shipping method and your shipping location.